Oracle said it plans to buy online customer service company RightNow Technologies for approximately $1.5 billion. The world’s second- largest software maker is looking to add software that helps companies serve customers using call centers, Internet and social networks. This would be Oracle’s [...]

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It is a well known fact that there are hundreds of horror stories out there of things that have gone wrong with ERP systems implementations and like all bad news it is often exaggerated so as to guarantee a dramatic effect on the recipient audience.

The bad news is you cannot turn round and say [...]

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GetApp.com, the fastest growing independent online marketplace for cloud-based business applications, announced today that it is has secured $1.1 million in funding from Nauta Capital (Nauta). Nauta has invested in GetApp.com from its recently launched $150M Nauta III fund.

This funding will allow GetApp.com to further establish its online channel [...]

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The undeniable benefits associated with cloud hosting continue to attract businesses that are looking to enhance operational efficiency in conjunction with lowering IT related costs.

While the dedicated server environment still maintains substantial market share, it is becoming increasingly difficult for medium size and enterprise level companies to ignore the significant opportunities [...]

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Oracle Open World is scheduled to host another much awaited event, the CRM Pavilion. Back by popular demand; this event will have participants from carefully selected group of partners from ISVs (independent software vendors) and Sis (system integration). The group will be chosen according to the relevance they have contributed to Oracle’s [...]

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Marc Benioff once again reignited its long time hostility and war of words with Oracle’s CEO Larry Ellison. He lashed out his sour remarks in front of a huge number of 15,000 customers and stakeholders at the big Dreamforce affair a few weeks ago. He started by commenting that Oracle’s Exadata is [...]

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Salesforce.com has acquired help desk service provider Assistly for approximately $50 million, the two companies announced Wednesday.

Salesforce.com chairman and CEO Marc Benioff praised Assistly’s service for its “instant sign up and zero-touch onboarding,” and predicted that its offering would be used by “millions of companies around the world.”

Salesforce.com plans to [...]

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CloudTimes is reporting live from Techcruch Disrupt. Follow our Twitter feed or watch TC’s live channel here.

We’ll add more videos and news during the show below. Stay tuned.

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Marc Benioff, Salesforce.com’s CEO discussed its new recent development platforms in the last Dreamforce 11 Conference. Here he emphasized on the model of social enterprise as a counterpart for the “platform as a service” battle in the cloud. He gave the participants an overview of the company’s new products, Force.com, Heroku and [...]

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Marc Benioff, CEO of Salesforce.com kicked off Dreamforce 2011 this week, the largest cloud computing event of the year with over 45,000 in attendance and 35,000 joining online. Benioff took the stage at San Francisco’s Moscone Center to the pulsing sound of Metallica drawing an image of the future of [...]

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Salesforce.com and Concur are set to unveil an integration partnership this week at Dreamforce 2011 where Concur’s travel and expense management solution will be tied into Salesforce’s CRM. The integration lets Salesforce users manage travel and expenses, book trips and track and manage itineraries through the Salesforce user interface.

This integration will [...]

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With the entrance of cloud computing platform in the IT industry, SaaS software becomes to common model.

Epec Engineered Technologies in 2006 faced a common IT challenge that directed them to acquire the New Bedford business firm that is a manufacturer of mass-based battery packs, printed circuit boards, and other IT electronic [...]

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Analyst projections on Salesforce.com’s sales performance for the third quarter of this year has been beaten already. This was to be credited to the users and companies demand for more online customer support and management software.

Salesforce.com is currently the key supplier for such online features. Earlier this year, analysts had projected [...]

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Last August 17, 2011 was a difficult day for the North American users of SkyDrive and Microsoft Office 365 because they experienced a 3-hour blackout on their cloud system. This was still followed by a series of interruptions during the week.

Microsoft has recently decided to talk about the circumstances that led [...]

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Cloud Computing Providers Challenged to Dispel Security Concerns

By Arjan de Jong, Marketing Manager, Jitscale

The adoption of cloud computing services has been swift for both large and small companies and satisfaction with cloud computing is very high, according to a recent study conducted by the Cloud Industry Forum in [...]

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IBM announced today a new hybrid cloud solution that can help clients significantly reduce the time it takes them to connect manage and secure public and private clouds. Building on its acquisition of Cast Iron, IBM’s new solution helps organizations of all sizes gain greater visibility, control and automation into their assets [...]

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