Some business people often require assistance from IT professionals or third party system integrators due to their limited ability to make modifications that incorporate their sales process and methodology. There are also potential users that are not well-versed in SaaS program applications. As the need in simplifying virtualized services increases, Active Endpoints, Inc., the process…

In an effort to support the cloud computing community with the latest thought leadership on cloud computing, security and virtualization, CloudTimes is proud to announce our own Research Library. The library consists of whitepapers, articles, documents and webinars which can be downloaded for free on http://research.cloudtimes.org/ Popular Topics include Cloud Computing Design and Facilities Distributed…

Cloud computing CRM is yet to be efficiently used by Enterprise customers. The main issues have been the level of integration, availability, security and costs of implementation. Addressing these issues by cloud CRM vendors will prove key to the adoption by Enterprise customers. So far for small and medium size enterprises (SMEs), the current cloud…

We met up with Demandbase at Dreamforce ’10 to talk about the company’s latest announcement regarding its Real-Time Identification Service, which the company says can now identify more than 1 billion IP addresses, matching them to over seven million businesses, representing more than 75 percent of all business web traffic across North America and Europe….

Below is a list of the most useful free Salesforce apps for marketing users. Whether you’re in charge of generating leads, proving ROI, managing trade shows and events, Public Relations or just plain marketing analytics; these apps will improve your efficiency and give you access to new marketing sources. Salesforce Marketing Calendar: The benefit of…

Salesforce.com recently redesigned the application’s report and dashboard builder with new functionality including drag and drop fields, report preview and much more. For many years Salesforce’s reporting and dashboard builder received a lot of criticism and complaints from users for being below standard, especially compared to other CRM solutions like Netsuite and Siebel on-demand. Over…

The following Dreamforce sessions are not to miss if you’re a Cloud Marketer looking to enhance your knowledge of how to use salesforce and other cloud solutions to generate more leads and increase marketing ROI. Source www.dreamforce.com 1) How Salesforce.com Uses Salesforce to Manage Marketing Campaigns Tuesday, December 7; 3:45 p.m. – 4:45 p.m. At…

Marketing technologists have become a new class of professionals with rising demand in the  marketing department triggered by the move from traditional marketing to cloud based marketing. Moving forward marketing will become more and more  reliant on technology. The shift of budget from offline to online, the forces of cloud computing, the need to track conversion and ROI, and at the  same…