sales force automation

Cloud Computing, Social Cloud, Uncategorized

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Oracle said it plans to buy online customer service company RightNow Technologies for approximately $1.5 billion. The world’s second- largest software maker is looking to add software that helps companies serve customers using call centers, Internet and social networks. This would be Oracle’s biggest purchase since Sun Microsystems Inc. last year after introducing the Oracle…

Cloud Computing, Uncategorized

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Salesforce.com announced today that it was positioned by Gartner in the leaders quadrant for Sales Force Automation. The Magic Quadrant depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace. Gartner selects leaders as companies who have demonstrated a market-defining vision of how technology can help the top sales executives achieve business…