Cloud computing has the potential to solve a lot of the problems that are being encountered by organizations these days with regard to expansion, cost effectiveness, and Information Technology. The concept itself has attracted the attention of big players in the government, business, and in the IT industry. However, many of the key decision makers…

Oracle said it plans to buy online customer service company RightNow Technologies for approximately $1.5 billion. The world’s second- largest software maker is looking to add software that helps companies serve customers using call centers, Internet and social networks. This would be Oracle’s biggest purchase since Sun Microsystems Inc. last year after introducing the Oracle…