It is not always easy for organizations to stay in touch with customers, partners and employees through home communities. With Salesforce’s new Community Cloud, companies can create their communities, in the LinkedIn style, but for their customers, partners and employees. Built on the Salesforce Community Cloud Platform – via Connect API – companies can directly…

By Brian King Business has never before been so reliant on a stable Internet connection; the cloud has now displaced a huge amount of historically on-premise solutions, from accounting software through to CRM systems. It’s mobile; it’s always on and readily available. But this raises the question, just what happens when the faithful cloud (or to…

by Mark Walker, VP, Technical Resources, Scribe Software (@markatscribe) With no need for infrastructure support, the proliferation of cloud applications has made it easy for Line-of-Business (LOB) managers to implement functional systems without input from IT, swiping a credit card to embrace the promise of immediate process efficiencies. The dark side, of course, is a…

Migration to cloud business solutions may actually benefit the company’s financial and energy capabilities. The energy efficiency of the cloud IT infrastructure was confirmed as the result findings of the 6-month research study from the Lawrence Berkeley National’s Computational Research Development (CRD) Laboratory and the Environmental Energy Technologies (EETD) of the Northwestern’s McCormick School of…

The Global e-Sustainability Initiative (GeSI), the global association that promotes Green IT and promote the goal IT equipment a tool for assessing the sustainability performance of suppliers of raw materials and components to manufacture, revealed in a report that increased use of cloud computing services will reduce the dependence on energy and save over US$2.2…

By Vic Nyman “Cloud Computing!”  Is it the savior of IT or the bane of our existence?  Cloud computing has extreme potential, especially for achieving operational efficiencies and cost savings.  Unfortunately, with that potential is the potential for business disaster – outages in places you can’t control impacting customer satisfaction or even sales results.  Imagine…

It’s true that cloud computing technology’s main appeal is the benefits it provides with regard to being cost effective and their ability to reduce a company’s environmental footprint, especially when compared to conventional data center farms. However, many industry experts are still wondering how to quantify these benefits and provide a more accurate, or at…

By Louis Tetu, CEO of Coveo In the past several years, as cloud computing has become one of the top IT priorities, we can agree that, for the most part, we’ve overcome the primary concerns associated with the technology – security, reliability and performance. With these concerns at least partly alleviated, it’s important to now…

Now that cloud computing technology has already gone past the infancy stages, many industries have already realized the benefits it provides, and have already started adopting and integrating the technology to their businesses. One key sector that stands to benefit a lot from the cloud is marketing, as it has the ability to drastically change…