Mean time to repair or MTTR is the standard measure for how quickly the IT organization is able to respond to and resolve issues or problems experienced by its customers. Minimizing MTTR is critical to avoiding service interruptions and meeting Service Level Agreements. Yet as much as 80 percent of the time related to MTTR…
It is true that cloud computing makes big promises, but it also introduces new risks. The first is the control of data, which are now among suppliers. The second, more specific is free software. Independent Software Vendors (ISV) applications hosted in accordance with the software-as-a-service (SaaS) model include collaboration software and business applications such as…
by Barry Murphy, Co-founder, eDJ Group Few topics are as hyped right now as The Cloud and social media. Both promise great benefits to companies; The Cloud can drastically reduce the costs of storing information and implementing software applications while social media enables more efficient collaboration and lets companies increase marketing and brand reach more…
By Jesus Rodriguez, CEO, Tellago Studios, Inc IT system and service management has been one of the most ignored areas in the software industry in terms of innovation, user experience or even in delivery model. While the rest of the software industry has been the main stage for complete technical revolutions, the IT systems/service management…
Previously available under beta, Dome9’s new commercially available service introduces two new service plans and many new capabilities to deliver simple and scalable cloud computing security management for private and public clouds across all server operating systems and service providers. Dome9 uniquely automates and centralizes cloud server security across hosting and cloud providers – leveraging the security built…
Mindjet announced today a collaborative work management software that improves how groups of people work together. The new software, called Mindjet Connect, is a cloud-based service that helps groups visualize their best ideas and plans, securely manage and share files, get teams on the same page and access information anywhere, at any time. Mindjet Connect…
Automation Consultants Ltd., the IT services and software company, today announces the launch of TestWave, a full-service, cloud-based test management tool. Priced at £75 per user per month, and instantly accessible through a web browser, TestWave fills a gap in the market for a full service test tool that is affordable and easy to use….
Cloud Cruiser launched today its cloud cost management solution for OpenStack in general availability; the solution features workflow tools that provide management and accounting capabilities for optimizing capex and opex costs in heterogeneous cloud computing environments. Cloud Cruiser develops cost management software that is designed specifically for enterprises and server providers to gain transparency, accountability,…
A new report “Global Cloud Systems Management Software Market 2010-2014” was released by MarketResearch.com, which was prepared based on in-depth analysis of the market with inputs from industry experts. The report covers the current market landscape and growth prospects of the Cloud Systems Management Software market and focuses on the Americas, EMEA, and APAC regions….
EMC announced a new cloud storage management solution aimed at large enterprises called ProSphere which can also scale to address the needs of data centers and globally distributed enterprises. According to Kevin Gray, manager of IMG storage resource management for EMC, the platform addresses management of increasingly larger, more disparate environments while integrating virtualization and…