Teambox: Joining a Crowded Space

Teambox is a cloud-based platform that offers a wide variety of tools meant for collaboration, filesharing, and task management. One of Teambox’s notable strengths is its support for the integration of 3rd party applications, and recently they have made some improvements on said modularity by offering the capability to integrate their core service with Dropbox, Box, and Google Docs.

The addition of the three new services further cements Teambox’s position in a market that is saturated by competition, as consumer services continue to compete with more enterprise focused apps and with each other. Dropbox, Box, and Google Docs are some of the strongest players in the market, owing to each other’s specific strengths; Dropbox is popular due to its simple and streamlined user interface, while Box is banking on its strong collaboration features. Of course, Google Docs benefits a lot from Google’s clout, but they’re not slouches when it comes to technology.

Teambox is marketed as a collaboration dashboard, and the term is apt, as its primary UI is basically a sleek, visually appealing dashboard that provides easy access to all the third party services it supports, along with its own internal modules, such as the project management app called Gantt chart and its built in time tracking. Teambox has also recently added a new service called Teambox Notes, which is designed for large groups and allows users to drag and drop notes and collaborate outside of the email inbox.

Teambox’s background as a task management app is easily seen in its chat feature, as it allows customers to quickly start conversations between different teams and assign tasks and deadlines in real time.

At the end of the day, no matter how robust and all inclusive Teambox is, its greatest strength will still be its willingness to support 3rd party apps such as Salesforce. It is this same open-ended principle that makes it appealing to users, as it shows that the Teambox team prioritizes the needs of the users over their need to build a walled garden and exercise control over their application. They have put the needs of their customers first and have not exercised disruptive tactics just to make a profit, and they are being rewarded for it – Teambox currently has 900 plus paying customers and more than 300,000 total users. They are also one of the top rated apps in the Google Apps Marketplace.

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