Since the emergence of the personal computer, IT managers have had to navigate through a computing and communications landscape where business and consumer technologies have intersected. Sometimes those intersections produce benefits for all involved; other times they result in destructive collisions.
For better or worse, consumer products and technologies today are exerting more influence than ever on the corporate IT environment. This “consumerization of IT” dynamic has become es- pecially pronounced of late in the area of mobile devices and their burgeoning capabilities.
