The Salesforce.com “Best of” customer choice awards recognize AppExchange partners who have had excellent user reviews in a specific calendar year. These partners are awarded based on user-contributed reviews and do not reflect the opinions of salesforce.com, its employees or partners. The award has 11 separate categories where the winners receive recognition for their ability…

While social media and social networking have changed the way people connect and communicate with each other, the implications for businesses of all sizes are also significant. The “social consumer” is in the spotlight and shares his customer experience and opinions on a massive scale with other consumers – worldwide. This has a ground-breaking effect…

With the recent completed acquisition of Dimdim, announced Thursday Jan 6, salesforce aims to bring real-time messaging and collaboration tools to its Facebook-style enterprise collaboration service Chatter. Founded in 2007, Dimdim provides its users with a cheap alternative for setting up online and remote meetings. That includes real-time messaging, screen sharing and other additional services….

With more than half a billion users, Facebook is practically a goldmine for marketers to advertise their business. Facebook social marketing helps deepen relationships with existing customers, improve ROI, and build communities around the business. With a low advertising budgets, you can effectively choose your audience by location, demographics, and psychographics, as well as A/B…

Dreamforce is always Silicon Valley’s liveliest event, but this year’s event was especially great, with lots of shocking announcements and plenty of entertainment. Bill Clinton, Stevie Wonder, Will.I.Am from the BlackEyesPeas, the Bush impersonator and the Microsoft’s customer who didn’t get forced were among the featured guests at the event. For a recap of last…

We met up with Demandbase at Dreamforce ’10 to talk about the company’s latest announcement regarding its Real-Time Identification Service, which the company says can now identify more than 1 billion IP addresses, matching them to over seven million businesses, representing more than 75 percent of all business web traffic across North America and Europe….