The latest cloud news
In the past, customer service has been associated with call centers where company representatives had to access different data bases to gather required information on a customer or prospect, to be able to answer the inquiry or…
Recently marketing strategies have shifted from traditional print advertising and direct mail to online campaigns, mass emails, webcasts and webinars to name a few. Automating the marketing process, enhances cross-channel…
On Tuesday Salesforce.com acquired Manymoon, a company co-founded in 2008 by Amit Kulkarni and Manav Mongawhich and makes social productivity apps built on Google Apps, LinkedIn and the Google Chrome Web Store. According to…
Salesforce.com announced this morning the public release of the new Chatter.com platform and made it available for companies around the world. Any company with a salesforce.com subscription can now sign up their employees to…
Netsuite, a leading provider of cloud based ERP announced this morning the release of a new version of Netsuite Software Company Edition. The new version will help software companies tackle the challenges of managing revenue…
Cloud computing CRM is yet to be efficiently used by Enterprise customers. The main issues have been the level of integration, availability, security and costs of implementation. Addressing these issues by cloud CRM vendors will…
The Salesforce.com "Best of" customer choice awards recognize AppExchange partners who have had excellent user reviews in a specific calendar year. These partners are awarded based on user-contributed reviews and do not reflect…
Germany is increasingly getting attention from Salesforce.com and other enterprise cloud computing companies. The country’s business climate is very positive, and the German IT landscape is adopting cloud computing technologies…
Salesforce is known as the leader in CRM, but wouldn't it be great if you could also used it for Marketing Automation? A marketer's life would be so much easier if he or she can have one solution to capture, store, score and…
While social media and social networking have changed the way people connect and communicate with each other, the implications for businesses of all sizes are also significant. The “social consumer” is in the spotlight and shares…