While social media and social networking have changed the way people connect and communicate with each other, the implications for businesses of all sizes are also significant. The “social consumer” is in the spotlight and shares his customer experience and opinions on a massive scale with other consumers – worldwide. This has a ground-breaking effect…

With the recent completed acquisition of Dimdim, announced Thursday Jan 6, salesforce aims to bring real-time messaging and collaboration tools to its Facebook-style enterprise collaboration service Chatter. Founded in 2007, Dimdim provides its users with a cheap alternative for setting up online and remote meetings. That includes real-time messaging, screen sharing and other additional services….

Dreamforce is always Silicon Valley’s liveliest event, but this year’s event was especially great, with lots of shocking announcements and plenty of entertainment. Bill Clinton, Stevie Wonder, Will.I.Am from the BlackEyesPeas, the Bush impersonator and the Microsoft’s customer who didn’t get forced were among the featured guests at the event. For a recap of last…

We met up with Demandbase at Dreamforce ’10 to talk about the company’s latest announcement regarding its Real-Time Identification Service, which the company says can now identify more than 1 billion IP addresses, matching them to over seven million businesses, representing more than 75 percent of all business web traffic across North America and Europe….

Eloqua announced today via Marketwire the availability of Eloqua Discover for Salesforce.com with Salesforce Chatter integration on AppExchange 2. The Salesforce Chatter integration within Eloqua Discover for Salesforce.com provides sales teams the ability to easily and quickly track prospect activities while engaging in real-time communication through feeds. Eloqua Discover for Salesforce.com is designed to help…

Silverpop®, provider of a scalable, integrated email marketing and marketing automation platform, announced its Engage App is now available on salesforce.com’s ChatterExchange, a category of salesforce.com’s AppExchange. With Silverpop Engage updated to include Salesforce Chatter functionality, Silverpop customers can automatically trigger numerous behavioral events to Chatter, salesforce.com’s real-time enterprise collaboration app, providing instant updates that…

Yesterday, at the UP 2010 Cloud Computing Conference, PwC US and Cloudcor, Inc. announced the four winners of the UP 2010 Cloud Computing Awards. Out of more than 150 submissions and 25 finalists, four companies were selected as the winners of the UP 2010 Cloud Computing Awards: Fastest Growing Cloud Provider Award Audience Choice Award:…